1 - Acceptance of the Terms and Conditions
Thank you for using TheBizBook! We want this site to be a valuable, trustworthy and fun resource to use for everyone who visits. We don't want to get all stuffy with big scary words and legal mumbo jumbo, but we have to outline some basic guidelines and conditions of use.
If you use TheBizBook, it constitutes your acceptance of the Terms and Conditions and you agree to be bound by them. If you don't agree, then don't use the site.
We may change the Terms and Conditions from time to time, but we'll ensure you're notified of these via email or text if you're registered for our newsletter or a current Artist Member or Business Listing.
2 - Signing Up
www.thebizbook.com.au is currently only available to Australian residents 16 years old and above. Parents or guardians must register if using the site for children under the age of 16. TheBizBook may refuse to offer a membership to any person at any time in its sole discretion.
3 - Membership Obligations
In order to take advantage or use some of the features we offer, Artists are required to sign up and pay a fee for a membership and Businesses are required to create a Business Listing (which we can assist you with). By creating an account, you agree to take full responsibility for maintaining the account user name, password, and all related activity that occurs under your account username. TheBizBook reserves the right to close your account at any time for any reason, in its sole discretion.
There are three types of user accounts:
a) An "Artist" membership is an account for your personal, non-commercial use only and may be used to submit and post reviews, ratings, hit a 'Love Ya Work' button on business listings, manage your private dashboard, pin businesses, store notes, redeem promotions/offers/discounts and access locked content areas including joining our private members Facebook group. You may not impersonate someone else (e.g., adopt the identity of a celebrity, fictional character or real person other than yourself) and the email address you provide must be your own.
b) A "Business" is an account that represents a business listing on TheBizBook. In creating or updating the Business Listing, you must be the owner or an authorized employee or representative of that business. You may not provide an email address that is not your own or create multiple Business listings for the same business unless expressly authorized by TheBizBook.
c) An "Agent" or "Casting" account represents Agents or Casting Directors/Companies. In creating or updating an Agent or Casting account, you must be the owner or an authorized employee or representative of that business. You may not provide an email address that is not your own or create multiple Business listings for the same business unless expressly authorized by TheBizBook.
In using TheBizBook, you agree to:
1 - Provide true, accurate, current and complete information about yourself as prompted by the sign up form and;
2 - Maintain and promptly update the data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or TheBizBook has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current or future use.
5 - Reviews Policy
We encourage Artist members to leave reviews for businesses wherever possible. This site is about building a supportive sharing community while helping Artists makes informed decisions for their careers and valued businesses connect directly with their customers. However, there are some rules:
FOR THE REVIEWER:
1 - Reviews must be based on an actual real engagement and/or experience that have occurred with that business within the past 24 months (2 years). You cannot leave a review for a business based on here say or someone else's opinion.
2 - Please make sure your reviews are relevant and appropriate. For example, reviews aren't the place for rants about a business's employment practices, political ideologies, extraordinary circumstances, or other matters that don't address the core of the consumer experience.
3 - We absolutely won't tolerate harassment, threats, obscenities, hate speech or any displays of bigotry.
4 - You cannot review a business if it could be deemed a conflict of interest; i.e. it's your own, it's your employer, your friend, your relative, your peer or competitor.
5 - Don't publicize other people's private info in a review section including full names unless you're referring to service providers who are commonly identified by or commonly share their own full names.
6 - Be Cool! If you want to leave a negative review, be mindful of your wordings and how you express your disappointment. If your approach is honest yet non-aggressive, you may find the Business is grateful for the feedback and you come to a mutually beneficial resolution.
FOR THE BUSINESS:
1 - Reviews must be based on an actual real engagement and/or experience that have occurred with your business within the past 24 months (2 years). If you believe someone has left a review for your business that does not adhere to these guidelines, please let us know ASAP and we will investigate.
2 - You cannot flag or request a negative review to be removed if it adheres to the guidelines.
3 - You cannot solicit customer reviews. You may encourage Artists to check out your listing on TheBizBook site, however, you cannot offer compensation, discounts or freebies in exchange for positive reviews. This is actually illegal. Don't do it.
4 - Stay Cool! If you receive a negative review, be mindful of your response and how you handle your customer's disappointment. Keep in mind your response remains in a public forum on your listing for everyone to read and it speaks volumes on how you conduct your business. Even negative reviews can be good for your business! Read why in the FAQ area.
6 - Private Members Facebook Page and Community
Our Private Facebook group is a closed community and has been created for current ARTIST members of TheBizBook only.
We can and will only approve you joining us if you're a current member of TheBizBook website www.thebizbook.com.au. and are a genuine actor/artist in the industry.
We will share lots of great stuff here including live chat sessions, interviews, #RoundTableFriday every fortnight (where you can share headshots, showreels, casting links, wins, breakthroughs, social links etc and give and receive feedback, advice and support from your BizBook family which includes current Artist Members, Casting Directors and also some Australian Agents known well to TheBizBook admin, whom are only invited/approved at our personal discretion.
This group has been set up to be a safe space for TheBizBook members to engage in open conversation about all things 'The Biz'. We want this to be a supportive and safe place for people to come and share information, ask questions, get tips and be part of a reliable, helpful network community. We ask that ALL members ensure it continues to be a positive environment, respectful and encouraging. This is a tough business and we need each other, this true community spirit is crucial for our existence.
We do have three important rules that we ask members to respect and abide by:
1 - We will not censor conversations but we absolutely won't tolerate trolls, harassment, illegal or sexual content, threats, obscenities, discrimination, hate speech or any displays of bigotry.
2 - The space is for chatting and helping each other out. No ads, crowd funding or casting notices please. There are PLENTY of other websites, FB pages and platforms that are purpose built for this. TheBizBook private members FB page – strictly – is not one of them.
If any of these three rules are abused, we may remove you from the group and cancel your membership on TheBizBook website without explanation or refund.
Anyone using TheBizBook must agree to NOT:
Upload, post or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, of a sexual nature or illegal, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
Upload, post or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
Upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
Promote or use the site for a commercial purpose for competitive products, except as expressly permitted by TheBizBook;
"Stalk" or otherwise harass another individual or business;
Collect or store personal data about users any individual or business (including for the purposes of advertising to or soliciting any user on TheBizBook to buy or sell any products or services) other than customers who willingly provide such information in order to explore bona fide business opportunities or connections.
Create or submit unwanted email or messaging ('Spam') to any other TheBizBook user.
8 - Promotions/offers/deals to members
If you as a Business offering a promotion, deal or discount to Artist Members through TheBizBook website, you represent and warrant that you have full authority to offer the promotion or discount and promise to honor the terms of that deal as they are presented to the consumer through TheBizBook website. Without limitation of other representations, warrants, and indemnities elsewhere within these Terms, you specifically agree to indemnify TheBizBook against any claims by Artist Members that the terms of a promotion/offer/discount were not honored.
If you as an Agent or Casting Director/Company are offering a promotion, deal or discount to Artist Members through TheBizBook website, you represent and warrant that you have full authority to offer the promotion or discount and promise to honor the terms of that deal as they are presented to the consumer through TheBizBook website. Without limitation of other representations, warrants, and indemnities elsewhere within these Terms, you specifically agree to indemnify TheBizBook against any claims by Artist Members that the terms of a promotion/offer/discount were not honored.
Your correspondence of dealings, or participation in promotions/offers/discounts with business listings found on TheBizBook, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings are solely between you and the Premium Business' listed. You agree that TheBizBook shall not be responsible or held liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such businesses listed on TheBizBook. However, please notify us if you experience a Business not honoring their promotion as stated and we will help investigate the matter.
9 - Account Cancellation
For Artists: If you would like to cancel your membership, we'll be devastated! But seriously, please contact us and we would love to chat to you about why, and if we can help fix the problem. We are happy to refund your membership on a pro-rata basis plus a $10 administrator fee.
For Businesses: If you would like to cancel/delete your Business Listing, we'll be so disappointed! Please get in touch with us by emailing email@example.com